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General Information


New Zealand has a national biosecurity system that is considered one of the most robust in the world. Please note that all food and plant and animal material (such as feathers, skins, bone or biological samples) must be declared on arrival and will be checked by officials. This is to ensure that New Zealand is kept free of dangerous pests and diseases which could jeopardise our important horticultural and agricultural industries, which play a significant part in our national economy.

Please ensure shoes which have been worn on farms in your home country are thoroughly cleaned. All dirt, grass and other matter must be removed from the bottom (especially the grooves in the soles of the shoes) and sides of the shoes. To avoid delays upon arrival in New Zealand, please place your shoes in a plastic bag in an easily accessible place in your luggage in case Customs do wish to inspect them.

If you will be visiting any New Zealand farms while you are here, please ensure your footwear is clean before arrival.

When returning to your own country you may be required to declare any visits to farms whilst you have been in New Zealand. Please ensure your shoes have once again been thoroughly cleaned and placed in a plastic bag in an easily accessible place in your luggage.

For more information, please visit: 

Car Rental

Avis Rent a Car is offering its corporate rates to Conference delegates. Please call your local Avis Office and request a quote giving the booking reference number AWD: Z994400. The Auckland contact number is: 09 525 1982.


Morning and afternoon tea are provided in the Exhibition area, located on Level 4 of the SkyCity Convention Centre. Lunch will also be provided by the Conference on Monday and Tuesday (but not on Wednesday and Thursday). If you have any special dietary requirements you did not indicate on your registration form, please email details to

For Wednesday and Thursday lunch options, please click here for a list of restaurants and cafes within the SkyCity complex. Alternatively, a range of options are available at Elliott Stables and budget-conscious options are available at the Atrium on Elliott. Both are a 5-10min walk from the SkyCity Convention Centre.


Late August and early September is the beginning of spring in New Zealand and the average daytime temperature in Auckland is 14°C dropping to 8°C overnight. If you are travelling further south before or after the Meeting, temperatures are cooler so please pack accordingly. For weather information visit


The currency used is the New Zealand dollar. Banking hours are usually 0900 – 1600hrs, Monday to Friday. Automatic Teller Machines are well spread throughout the Auckland business district. International credit cards are accepted throughout the country’s banks, most hotels and city stores. Branches of most major New Zealand banks are situated near the Conference venue on Queen Street. A Travelex store is available to purchase New Zealand Dollars in the arrivals area of Auckland International Airport.

Disclosure of Registration Information

If you do not wish your details to be provided to sponsors or other delegates, please tick the appropriate box on the registration form.


Dress for all sessions and social functions is smart casual.


New Zealand uses a flat, angled two or three point power plug to connect to the power supply which is 240 volts 50 Hz. You will require an adapter for other systems.

Goods and Services Tax

Goods and Services in New Zealand are subject to a 15% tax (GST). This tax is usually included in the price and if not, it is clearly stated. This tax cannot be claimed back by visitors, when leaving the country.


It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect against cancellation charges, loss or damage to your luggage and personal effects, loss of cash and medical expenses.

Name Badges

Name badges will be given to all delegates on registration. We ask that you wear your badge at all times, including social functions. Entry tickets will be given for all applicable social and optional events.


Car parking is available in the SkyCity carpark. Entrances are on Federal Street and Hobson Street. A discounted parking rate is available if you ‘validate’ your parking ticket at the parking validation machine located on Level 4 of the SkyCity Convention Centre. The charge for the first 3 hours is NZ$5.00, and NZ$1.00 for each additional hour thereafter.


Please note that the SkyCity Convention Centre is a compulsory non-smoking environment. This also applies to all buildings and restaurants in New Zealand.

Special Requirements

Every effort will be made to ensure delegates with special needs are catered for. Should you require any specific assistance, or catering please give details required on your registration form


The Auckland Airport is situated 20kms from the central business district and major hotels. A taxi fare from the airport into the central city is approximately NZ$70-NZ$80. Both Corporate Cabs and Co-op Taxis offer a meet and greet service. To access this service, email details of your arrival to them (date of arrival in New Zealand, flight number, arrival time and number of passengers) and they will arrange for the driver to meet you at the “Meet & Greet” area in the Arrivals Hall with a sign-board with your name on it.

Shared shuttles are available for $35 per person from the airport to the city centre. The cost decreases per person depending on the size of your group. For more information or to book, please visit

The Airbus Express is a frequent bus service from the arrivals hall at the airport to the city centre. A one way ticket is NZ$16 per person. For more information, please visit

Time Zone

New Zealand is one of the first places in the world to see the new day, New Zealand is 12 hours ahead of GMT from April - September each year.


No vaccinations are required to enter New Zealand